![]() Recruiting functional experts or having them on your team can help engage other team members by encouraging them to interact with the expert. Related: 5 Key Risk Mitigation Strategies (With Examples) Engagement It may also lower the risk of using a particular tool or software program because you can ask the functional expert about any challenges that are likely to appear. This allows you to understand the topic more and can help you make informed decisions with lower risks. Having a functional expert can help mitigate risk when making business decisions because you or your supervisor can ask the functional expert any questions about their subject. Here are some potential benefits or challenges of a functional expert: Risk mitigation Advantages and disadvantages of functional experts For example, if you want to become a functional expert on a particular software program, you can take an online course or series of courses to learn about its features. ![]() College degrees, certificate programs or online courses can all provide you with information that may allow you to become a functional expert. While employers don't always require functional experts to have a formal education, many people learn their domain knowledge by taking a course in that subject. For example, someone who's a functional expert on toddler care at a daycare center may take occasional classes about toddler care or read books about recent developmental studies. It can also allow them to learn about new updates for a tool or new technologies or techniques other professionals develop. Related: How To Create Great Training and Development Plans Continuous practiceĬontinually working with their subject of expertise can help a functional expert remain updated on relevant knowledge. ![]() For example, if someone is an expert in a particular type of sales pitch, their supervisor may ask them to instruct new team members on their particular method or hold training sessions for other people in their company. Therefore, the ability to train and lead development exercises for a team or multiple teams is a useful quality for a functional expert to possess. Training and development expertiseĪ functional expert at a company may teach peers about their subject of expertise. For example, a functional expert of a financial software program may have previous experience as a banker, an accountant or in financial data entry. While the exact position they have can shift, some experience in their industry may give an expert valuable insight into their topic of expertise and can help them perform their functional expert duties more effectively. Read more: What Is Domain Knowledge? (Plus Tips for Improving It) Relevant experienceįunctional experts usually have some work experience in a field related to their topic of expertise. For example, a functional expert at a smoothie stand may know about the specific functions on the store's smoothie maker and how to make all of the stand's specialty drinks. They can answer most questions about the topic, tool or product and know about its commonly used features if applicable. Here are some key qualities of a functional expert: Domain knowledgeĪ functional expert has an advanced amount of knowledge in their particular domain. They can also answer questions quickly and may help train new employees on their subject of expertise. A functional expert understands their domain proficiently and can often suggest solutions that other people at your company may not consider. Having a functional expert is important because they can help a company address challenges that relate to their subject of expertise. There are often multiple functional experts in an organization who each have their own area of expertise. When there are challenges or unexpected developments with a particular tool or product at a workplace, a functional expert is the person who answers questions or troubleshoots solutions. This is usually an unofficial role in an organization that someone performs in addition to their official position and may relate to specific products, career development or technical skills. What is a functional expert?Ī functional expert is a person who has expert knowledge in a particular topic or series of related topics. In this article, we explore the definition of a functional expert, some qualities functional experts possess and some benefits and challenges of having one in a workplace. Understanding more about a functional expert's role can help you understand how they benefit businesses. Consulting functional experts can allow you to resolve challenges or help you make decisions in your workplace. A functional expert is a professional inside an organization that you can consult when you encounter unexpected situations related to their particular domain of knowledge.
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